Effective date: 11/8/26 | Last updated: 11/8/26

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About these terms

These terms describe use of the EQ Dogs website, inquiry and communication services, and general arrangements for training offered by EQ dogs LLC, known as EQ Dogs. Please review them before using these services. Any acceptance required for a paid program will be collected separately through the applicable enrollment process.

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A signed or otherwise accepted program agreement governs your specific training services. These website terms do not replace that agreement or change previously agreed prices, cancellation rights or support commitments. For a conflict about a particular program, its specific agreement controls, subject to applicable law.

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Inquiries consultations and enrollment

You must be at least 18 and authorized to make arrangements for the dog when entering a training agreement. Please provide accurate contact information and tell us about behavior, bite history, health or handling concerns relevant to a safe assessment.

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Submitting a form, calling us or requesting a consultation does not reserve a training place. A confirmed consultation is an assessment or discussion appointment; it is not confirmation of enrollment in Superior Lessons or Signature Board & Train. Staff confirms program suitability, trainer availability, capacity, dates and final booking requirements.

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Each dog's program and any additional training arrangement must be confirmed separately. Please contact us if your goals, your dog's circumstances or your availability change before training begins.

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Program details fees and payments

Before you commit, we will provide the agreed service scope, price, applicable fees, payment schedule and any deposit requirements in your program documents or written booking confirmation. An inquiry does not authorize a charge. These terms do not create an automatic subscription or authorize recurring payments.

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Any cancellation, rescheduling, missed-appointment, early-withdrawal or refund rules must be disclosed in the applicable agreement before acceptance. Please contact EQ Dogs promptly if you need a change. These website terms do not establish a new cancellation charge or a nonrefundable deposit.

Training safety and owner participation

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Training plans depend on the dog's needs, the agreed program and the owner's participation. Follow the safety and handling instructions provided for your program, tell us about relevant changes, and practice the agreed skills between sessions or after your dog returns home.

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Training does not replace veterinary care. Raise health concerns with a veterinarian and disclose relevant care needs to us. Boarding admission, vaccination or parasite-prevention requirements, medication arrangements, emergency veterinary authority, transport and pickup terms must be covered in the applicable program documents before a stay.

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Dogs respond differently to training. Results depend on factors including health, history, environment, consistency and continued practice. Any specific commitments, included follow-up or ongoing support must be confirmed in your program documents. This section does not withdraw rights or promises already made to you.

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Changes affecting delivery

If safety, illness, weather or another material issue affects an appointment or program, we will contact you to discuss next steps under your agreement and applicable law. These terms do not authorize keeping fees for undelivered services contrary to your agreement or legal rights.

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EQ Dogs text messaging program

Where you have given the appropriate permission, EQ Dogs may text about your inquiry, consultation, scheduling, program preparation and service updates. his program does not send marketing or promotional texts. Some messages may be sent using automated systems. Message frequency varies with your inquiry, appointments, program activity and communication choices.

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exting is optional and consent is not a condition of purchase. Submitting a phone number, calling us, accepting these terms or booking an appointment does not by itself opt you into texting. You may choose informational texts through the available consent choices.

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Reply STOP to an EQ Dogs text to unsubscribe. We will send a final confirmation and stop further texts unless you opt in again. To rejoin, submit a new affirmative opt-in through our sign-up process. Tell us promptly if you change numbers or no longer control a number you provided.

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Reply HELP for assistance, email wedontbite@eqdogs.com or call (320) 333-8248. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Text delivery is not guaranteed; contact us directly for urgent scheduling or care questions. Canceling texts does not cancel your appointment or program agreement. Our Privacy Policy explains how we handle messaging information

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Email calls and recording

We respond to requests and administer services by email and phone consistent with applicable permissions. Unsubscribe from marketing email through its link or contact us. Service communications may still be needed under your agreement and applicable law.

Calls to designated tracking numbers are recorded for training and quality assurance with an audible notice. For another method, end the call and email us. See our Privacy Policy for details.

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Website use and materials

Use our website lawfully. Do not mislead, harass others, interfere with operation or attempt unauthorized access. General material does not replace an individual assessment or veterinary advice.

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EQ Dogs or its licensors own the original website content, branding and training materials. Supplied materials are for your personal training use; obtain permission to republish or use them commercially, except where law permits otherwise.

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Photos testimonials and external services

An inquiry, enrollment or acceptance of these terms does not by itself give us permission to use your name, testimonial, image or identifiable dog photos in marketing. We will request separate publication permission where needed. Reviews should reflect your honest experience.

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Links to external scheduling, payment or social-media services are provided for convenience. Those services may have separate terms and privacy policies. Please review them before supplying information or completing a transaction.

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Questions disputes and updates

Contact wedontbite@eqdogs.com or (320) 333-8248 about concerns. These terms impose no arbitration, jury waiver or liability release and preserve legally protected remedies. Additional program provisions require separate acceptance.

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Updates apply prospectively with a revised date and further notice where required. They do not retroactively change your program agreement without the agreement required by law.

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EQ dogs LLC
1022 13th Ave SE
Saint Cloud, MN 56304-1734, USA
Phone: (320) 333-8248
Email: wedontbite@eqdogs.com